Certiprof ISO/IEC 20000 Internal Auditor - I20000IA™
Certiprof ISO/IEC 20000 Internal Auditor - I20000IA™ - Spanish is backordered and will ship as soon as it is back in stock.
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Certiprof ISO/IEC 20000 Internal Auditor - I20000IA™
Certiprof ISO/IEC 20000 Internal Auditor - I20000IA™ - Spanish is backordered and will ship as soon as it is back in stock.
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Description
Description
Become an ISO 20000 Internal Auditor Certified
ISO/IEC 20000 is a Service Management System (SMS) standard. It specifies requirements for the service provider to plan, establish, implement, operate, monitor, review, maintain and improve an SMS. The requirements include the design, transition, delivery and improvement of services to fulfill agreed service requirements.
This International Standard includes the design, transition, delivery and improvement of services to fulfill agreed service requirements and provide value to both the customer and the service provider. Requiring the service provider to have an approach based on integrated processes when planning, establishing, implementing, operating, controlling, reviewing, maintaining and improving a Service Management System (SMS). We suggest that you continue your professional preparation with CertiProf Certified ISO 20000 Lead Auditor (I20000LA).
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